Fit Guarantee
Shoes simply have to fit. If a problem doesn’t sort itself out the first time you wear them, we’ll exchange them.
With us, you, the customer, are our top priority! We’re not satisfied until you are – and we guarantee this with our wide range of services. Whether you’re shopping at one of our 13 shops in the Ötztal or ordering online, you’ll receive first-class advice, a returns policy and much more.
Shoes simply have to fit. If a problem doesn’t sort itself out the first time you wear them, we’ll exchange them.
If a product doesn’t meet your expectations when you first use it, we’ll sort it out hassle-free – simply get in touch with us and show us your receipt.
Our trained advisers are always on hand to help you. If necessary, our shop manager will find a solution for you right there and then.
We won’t be satisfied until you are. With us, you can count on the very best advice, support and service.